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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Olivia Baker

Olivia Baker

October 1, 2024

2  out of  5
rating by Olivia Baker
"Great service from all staff! We thoroughly enjoy being customers! Edit 10/2024: This morning I called the insurance office because my husband and I had not received our renewal information for car insurance (our policy expires in 3 days). Our agent/staff were very polite per normal, which is something we’ve always appreciated. The agent reassured me he’d text me to follow up & he did in a timely manner. The agent notified me via text message that State Farm would not be renewing our coverage due to a total loss accident & one use of roadside coverage within the year. Although disappointed, as I have been insured with the same office since I began driving, I understood the decision. I was upset because I was not told I’d be losing coverage until I inquired about it three days before coverage would have been lost. And on top of that, the ability to text message the agent had been blocked before I could ask any questions. Very disappointed in how this situation was handled & the poor customer service we received at the end of our coverage term. We understand their decision but wish they had dealt with our separation more professionally."
We responded:
"Thank you for taking the time to share your experience with us. We truly appreciate your long-standing relationship with our office and your kind words about our staff’s politeness. I’m genuinely sorry to hear your policy renewal situation. We strive to maintain clear communication with our clients, that's why you were mailed letters on 7/8/24 informing you of this. We understand how important it is for our clients to feel informed and supported, especially during transitions. Your insights will help us enhance our service and communication in the future. If you have any further questions or concerns, please don’t hesitate to reach out directly. We’re here to help."
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Michael D

September 18, 2024

5  out of  5
rating by Michael D
"I've been upset and worried a couple times, and Kris, with his staff have always helped the best they could"
We responded:
"Thank you Michael, we appreciate your business and your review! We strive to be the best we can be for our customers! "
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Leah Johnson

August 29, 2024

5  out of  5
rating by Leah Johnson
"Kylee and her content on FB are amazing! I enjoy seeing her posts and being able to send to my friends/family so they can switch insurances! My dad likes that its actual real people and not an automated system!"
We responded:
"Thank you Leah! Kylee puts a lot of time and effort into our social media posts! We appreciate you! "
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Catelin Nissley

August 29, 2024

5  out of  5
rating by Catelin Nissley
"Kylee is amazing, love her and her energy!!! Amazing people to work with!"
We responded:
"Thank you for the compliment, Catelin! We think she's great too! "
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Mike Duggan

August 28, 2024

5  out of  5
rating by Mike Duggan
"I appreciate how Kris annually reaches out to see if I have any questions and review my coverage. I would highly recommend him"
We responded:
"Thank you for the 5-stars Mike! We want to ensure you always have an understanding of your coverages! We appreciate you!"
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Jenny Blackburn

August 23, 2024

5  out of  5
rating by Jenny Blackburn
"So helpful and fantastic about finding the best price to meet our needs. Great coverage and the best to work with making a claim!!"
We responded:
"We are so happy to hear we are meeting your expectations, Jenny! Thank you for being a valued customer! "
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Kim Herman

August 22, 2024

5  out of  5
rating by Kim Herman
"Kris is the best!! He calls often to make sure your coverages are in line. His office staff is awesome! I would highly recommend Kris and State Farm for all your insurance needs. Happy State Farm customer for over 40 years!!"
We responded:
"Thank you Kim for your feedback, we greatly appreciate it. Love to hear you've been a HAPPY State Farm customer for 40 years!! "
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Veronica Hauser

August 22, 2024

5  out of  5
rating by Veronica Hauser
"I refer Kris and his team on a regular basis. I know that when I turn my client over to his team they will be handled in a professional manner and will receive the very best care and have everything explained to them as they should. They are truly TOP NOTCH!! I appreciate everything they do for my clients."
We responded:
"Thank you, Veronica! We appreciate you very much! "
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Ken Tanner

August 20, 2024

5  out of  5
rating by Ken Tanner
"Kris has always been helpful when I've had a claim or needed a question answered."
We responded:
"Thank you Ken! We are happy to help!"
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David Reffe

July 28, 2024

5  out of  5
rating by David Reffe
"Kris and the rest of the staff have always been great to deal with."
We responded:
"Thank you David!"
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Gary Lyman

July 12, 2024

5  out of  5
rating by Gary Lyman
"I have been very impressed with the kind of service I have experienced when dealing with Kris's associates."
We responded:
"Thank you, Gary! We appreciate your review, and we are happy you're impressed with us! "
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Sarah Perez

June 21, 2024

5  out of  5
rating by Sarah Perez
"Great customer service! Kris Luebke was awesome!"
We responded:
"Thank You Sarah, welcome!"
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Anne Betterly

June 21, 2024

5  out of  5
rating by Anne Betterly
"I had a wonderful experience with Ranissa Shambarger, a new Insurance Agent with State Farm Insurance! She quickly got me some quotes for Homeowners insurance and car insurance for both my daughter & myself. I wanted to compare the rates to my other insurance rates I’d had for many years. Ranissa was able to save me money on both! Switching to State Farm was very easy with Ranissa’s Help! I couldn’t be happier. Her communication throughout was a great experience! Not to mention her extremely kind and professional manner. As a single mom I always look to find ways to save money still having good insurance coverage. I am extremely grateful to Ranissa at Kris Leubke State Farm insurance for being so helpful and so easy to work with. I would highly recommend Ranissa Shambarger if you are looking for a new and reliable insurance agent. She will get the job done and save you money!"
We responded:
"Anne, we are thrilled to hear you had such a great experience with Ranissa! We value your feedback! Thank you!"
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Kylee Barnwell

April 22, 2024

5  out of  5
rating by Kylee Barnwell
"I had a few quotes ran by Renissa and Kris. Excellent service and they answered all my questions. Highly recommend!"
We responded:
"Thank you, Kylee! We are happy to hear you had excellent service and your questions were answered. We appreciate your feedback!"
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Rea Jea Marn

April 19, 2024

5  out of  5
rating by Rea Jea Marn
"Kris was great! Very reliable and easy to communicate with highly recommend!"
We responded:
"Thank you, Rea! We're happy to help! "
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Lonnie Harris

February 28, 2024

5  out of  5
rating by Lonnie Harris
"Natasha is wonderful to work with she help me find the lowest rates for car insurance and very informational with that I will be looking forward to getting more insurance in the near future (home/life insurance) Thanks a lot.:)"
We responded:
"Thank you so much for your wonderful feedback! We're delighted to hear that you had a great experience working with Natasha and that she was able to assist you in finding the lowest rates for your car insurance. We're glad that she provided you with valuable information as well."
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Brian Davies

February 25, 2024

5  out of  5
rating by Brian Davies
"Awesome"
We responded:
"Thank you so much for your awesome 5-star review of Kris Luebke State Farm! We're thrilled to hear that you had a great experience with us. Our team works hard to provide excellent service and it's always rewarding to receive such positive feedback."
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Ashley Luebke

February 13, 2024

5  out of  5
rating by Ashley Luebke
"Kris and his team are friendly and welcoming. They make all of their clients feel at ease and go above and beyond to meet their customers needs. It’s rare to find businesses that go the extra mile in customer service, but Kris and his team always do!"
We responded:
"Thank you so much for taking the time to leave a review for our State Farm agency! We greatly appreciate your kind words. It's wonderful to hear that you think Kris Luebke State Farm have been friendly and welcoming, making all of our clients feel at ease. Going above and beyond to meet our customers' needs is something we strive for, and we're thrilled that you've noticed and appreciated our efforts. Your feedback means a lot to us!"
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Lori Kline

February 10, 2024

5  out of  5
rating by Lori Kline
"Very helpful, explains everything you need to know about insurance, coverage and claims. Always available."
We responded:
"Thank you for your positive review! We are glad to hear that Kris Luebke State Farm was able to assist you by providing information about insurance, coverage, and claims. We are here to assist you whenever you need information or have any questions. Your satisfaction is our priority!"
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Madeline Katzel

February 7, 2024

5  out of  5
rating by Madeline Katzel
"Natasha quickly helped me pay my bill. She was courteous and efficient. A pleasure! Thank you."
We responded:
"I'm glad to hear that Natasha provided you with excellent service in helping you pay your bill. It's always a pleasure when customer service representatives are courteous and efficient. Thank you for your continued support!"
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Greg Biehl

February 6, 2024

5  out of  5
rating by Greg Biehl
"We have had a good experience with Kris Luebke State Farm over the past couple years. Everyone at the office has been helpful and friendly."
We responded:
"We are glad to hear that you have had a positive experience with Kris Luebke State Farm over the past couple of years. It is always great when you can find a reliable and friendly insurance office. Thank you for your continued support, Greg. "
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Mikahla Haston

February 2, 2024

5  out of  5
rating by Mikahla Haston
"I am insured with them and they have helped me so much after my accident, easy to get ahold of and answer all of my questions!"
We responded:
"I'm sorry to hear about your accident, but I'm glad to hear that Kris Luebke State Farm has been there for you and has been helpful in answering all of your questions. It's important to have a responsive and supportive insurance provider during such challenging times. If there's anything else you need assistance with or if you have any more questions, please don't hesitate to ask."
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Brad Mercer

January 5, 2024

5  out of  5
rating by Brad Mercer
"This agency is saving me literally hundreds a month for the same coverage from my previous insurance company"
We responded:
"We are grateful for your business!"
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Cameron Chambers

January 5, 2024

5  out of  5
rating by Cameron Chambers
"Natasha and the whole office are always so easy to work with, super responsive, and always helpful!"
We responded:
"Thank You Cameron, we appreciate your business!"
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Blake Oliphant

January 4, 2024

5  out of  5
rating by Blake Oliphant
"Kris is an overall great guy who is willing to go above and beyond to help his clients."
We responded:
"Thanks Blake!"